Petrusco Lumpfish Roe

Delivery & Returns

Fast, Fresh, and Secure Delivery

For perishable items, we ensure that every order is shipped overnight in insulated packaging with ice packs to maintain the highest quality. You can trust that your product will arrive promptly and in perfect condition, ready to enjoy.

Shipping Details:

• Perishable products are shipped via overnight delivery in insulated packaging.
• If your cart contains both perishable and shelf-stable items, your products will likely ship separately. This is advised if you wish to receive your ready-to-ship items faster, as the shelf-stable products with longer lead times may delay the shipment of the entire order.
• Products labeled with longer lead times will take 2-3 weeks to ship. We recommend placing two separate orders if your cart includes both ready-to-ship items and products with longer lead times, so your ready-to-ship items can be delivered as quickly as possible.

Returns Policy:

Due to the nature of our products, we cannot accept returns or exchanges. However, if your product arrives damaged or compromised in any way, please contact us immediately at support@gourmetfoodhouse.com within 24 hours of delivery. We will work with you to resolve the issue and ensure your satisfaction.

Your enjoyment of our gourmet foods is our priority! If you have any concerns or questions, don’t hesitate to reach out.

Please emails us at support@gourmetfoodhouse.com. We will reply within 24 hours.